Steramo Privacy Policy

This Privacy Policy outlines how Steramo ("the Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or communicate with us regarding the Site (collectively, the "Services").

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on the Site with a revised "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide the Services. This information varies based on your interaction with us.

What Personal Information We Collect

• Contact Details: Name, address, phone number, email.
• Order Information: Name, billing address, shipping address, payment confirmation, email, phone number.
• Account Information: Username, password, security questions.
• Customer Support Information: Communications with us.

Information We Collect about Your Usage

We may automatically collect Usage Data through cookies and similar technologies, including device information, browser information, IP address, and interaction details with the Services.

Information We Obtain from Third Parties

We may obtain information from third parties, including vendors and service providers who collect information on our behalf, such as payment processors and companies supporting our Site and Services.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage your account, and facilitate shipping and returns.
• Marketing and Advertising: To send marketing communications and tailor advertising.
• Security and Fraud Prevention: To detect and investigate fraudulent or malicious activity.
• Communicating with You and Service Improvement: To provide customer support and improve our Services.

Cookies

We use cookies to enhance our Site and Services, run analytics, and tailor advertising. You can manage cookies through your browser settings, but this may impact your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for contract fulfillment, legitimate purposes, and other reasons, including:

• Vendors and service providers performing services on our behalf.
• Business and marketing partners for advertising purposes.
• Affiliates within our corporate group.
• In connection with business transactions or to comply with legal obligations.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, deletion, correction, portability, and the ability to opt out of communications.

Complaints

If you have complaints about how we process your personal information, please contact us. If not satisfied, you may have the right to lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country. We rely on recognized transfer mechanisms for data transfers outside Europe.

Contact

For questions about our privacy practices or to exercise your rights, please contact us at support@steramo.com or at 1567 Fianna Place Terrace, Fort Smith, AR 72908 US.